Kip Wetzel is a Principal at Navigate. As the leader of Navigate’s Digital and Strategic Design practice, Kip brings extensive digital strategy and product management experience to the firm. Through his years in media, communications, and banking, Kip understands that starting with a need or problem, not a technology solution will help companies drive innovation in their customer experience and business offerings. Kip and his team focus on supporting digital transformation, emerging technology adoption, and Hybrid Thinking programs (a focused approach using design thinking, systems thinking and service design) for organizations throughout the Greater Philadelphia business community. Prior to Navigate, Kip was Vice President of Emerging Technology and Social Media Strategy at Capital One, where he developed and executed a company-wide strategy to maximize associate and customer experiences through emerging technology. He started his career with Accenture and spent eight years at Comcast as a digital product manager and strategy lead. Although born and raised in Oregon, Kip is a long-time and passionate member of the Philadelphia community. He is entering his second year on the board of the Arts & Business Council, he serves as a trustee for the Philadelphia Outward Bound School, and he is an advisor to the Radnor Memorial Library.
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