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Democratizing Design: An Inclusive Approach to Technology Strategy

Over the past few months, the City of Philadelphia has been crafting a new technology strategic plan that outlines broad goals and priorities for the next few years, and has been informed by members of the public. In this "non-presentation," members of the City's Innovation Management team, as well as employees from diverse departments, will share how they created the plan, the importance of soliciting feedback over the course of the design process, and what actual areas the government will be focusing on in the future.

The Innovation Lab
The Municipal Services Building - 1401 JFK Blvd. 19107
16th Floor
Map of location


  • Eliza Pollack

    Eliza Pollack

    In her role on the Innovation Management team, Eliza oversees a portfolio of initiatives that

  • Mark Wheeler

    Mark Wheeler

    Mark Wheeler, AICP, GISP is the interim Chief Information Officer for the Office of Innovation and

  • Ellen Hwang

    Ellen Hwang

    Ellen is responsible for managing and leading the development and implementation of the City’s

  • Andrew Buss

    Andrew Buss

    Andrew directs the Innovation Management group within Philadelphia’s Office of Innovation and

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