Caresse is the Director of Digital at ISL, a digital agency based in Washington, DC, that invents digital & physical experiences for the world’s biggest brands. With over a decade of managing innovation, design, and technology initiatives for organizations small and large, Caresse serves as a thought leader in aligning digital strategy with her client’s business goals through exemplary project and product management. Caresse plays an advisory role on client engagements and leads ISL's team of project and product managers. Caresse plays an advisory role on client engagements and leads ISL’s team of project and product managers. She is a strong advocate for user-centered design and agile methodologies and leads efforts to transform the traditional agency approach to technology projects by taking a product focused mindset to client engagements. She's an outdoor adventure enthusiast, eternal optimist, believer in continuous improvement and passionate about delivering early, honest, and productive feedback in her work and life.